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HOA Operations
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min read

What key performance metrics should HOAs track for operations?

Track metrics like collection rates, violation resolution times, and homeowner satisfaction. HOALife dashboards visualize these KPIs for operational insight.

Key metrics to track

HOALife provides real-time dashboards of crucial performance indicators. Boards should monitor collection rates to ensure timely dues, measure violation resolution times to assess enforcement efficiency, and track homeowner satisfaction through surveys.

Additional KPIs

  • Budget variance: Compare actual spending to budget.
  • Maintenance response times: Evaluate vendor performance.
  • Meeting attendance: Gauge community engagement.

Using HOALife

The platform aggregates these metrics and presents them in customizable reports, helping boards identify trends and adjust operations proactively.

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